PHARMACOVIGILANCE

Compliance. Precision. Peace of Mind.

Patient safety is foundational to everything we do. Our Pharmacovigilance team ensures that all adverse events, product complaints, and safety data captured through our PSPs are managed with rigorous accuracy, speed, and regulatory compliance.

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Integrated Safety Oversight

Our PV infrastructure is embedded across all our programs — ensuring no event goes unreported or delayed.

From the first patient touchpoint to final reconciliation, we deliver complete data visibility across your PSP network.

Real-time AE/PC capture within our CRM-linked patient and HCP portals

Automated routing of cases to manufacturer safety teams within defined SLAs

Audit-ready documentation with end-to-end traceability

Bilingual national coverage and 24/7 escalation protocols

Trained and Certified Expertise

We serve as a trusted extension of your safety operations. Our dedicated PV specialists are trained to global GVP and Health Canada requirements, with ongoing certification in adverse event and complaint management.

We operate with the same diligence and precision as an internal safety department — while providing the scalability of an external partner.

Experienced across biologics, biosimilars, speciality injectables, and rare disease therapies
Supported by validated SOPs, version control, and controlled document repositories
Regular safety audits and reconciliation with manufacturer databases
WHY MANUFACTURERS TRUST OUR PV

Fully aligned with Health Canada, ICH-E2D, and EU GVP standards

Automated and auditable workflows that minimize risk

Seamless collaboration with manufacturer safety teams

Proactive monitoring and reconciliation to prevent data gaps

Integrated with PSP and RW programs for complete patient-safety visibility

PARTNER WITH PSPSYNC

Safety. Integrity. Trust.

Our Pharmacovigilance team ensures your programs operate with uncompromising safety and compliance to safeguard your brand, patients, and peace of mind—while allowing your internal teams to focus on strategic priorities.

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